Privacy Policy
Effective Date: October 7, 2026
Gomez Pro Audio, LLC, doing business as GO AV Consulting (“Company,” “we,” “us,” or “our”), respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, purchase our services, or use services we provide.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide
This may include:
Name
Business name
Email address
Telephone number
Mailing or business address
Website address
Job title
Information about your business
Information you provide through forms, surveys, consultations, or other communications
Account and billing information
Other information you voluntarily provide
Information Collected Automatically
When you visit our website or use certain services, we or our service providers may automatically collect information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate geographic information
Date and time of visits
Website interactions
Other technical and usage information
We may use cookies, pixels, tags, analytics tools, and similar technologies for these purposes.
2. Information We Receive From Clients
Because we provide CRM, marketing, automation, AI, and related services, our business clients may provide information about their customers, prospects, leads, employees, or other individuals.
When we process this information on behalf of a client, we generally act as a service provider or processor for that client.
The applicable client is generally responsible for determining how its customer information is collected and used.
If you have received a communication from one of our clients through our technology or services and have questions about that communication, you may also need to contact that business directly.
3. How We Use Information
We may use information to:
Provide and manage our services
Respond to inquiries
Schedule appointments
Communicate with customers and prospects
Provide customer support
Process payments
Manage accounts
Build and operate marketing campaigns
Provide CRM and automation services
Deliver AI-assisted services
Improve our website, products, and services
Analyze usage and performance
Prevent fraud, abuse, and unauthorized activity
Maintain security
Comply with legal obligations
Enforce our agreements
Send marketing communications where permitted by law
4. AI and Automated Processing
Some services may use artificial intelligence or automated technologies to process information, generate content, classify information, assist with communications, or perform business workflows.
Depending on the services purchased, information may be processed through third-party technology providers that support our AI and automation services.
We take reasonable steps to use these services in accordance with their applicable terms and security practices.
5. How We Share Information
We may share information with:
Technology and software providers
CRM and automation platforms
Email and SMS providers
Artificial intelligence providers
Website and hosting providers
Payment processors
Analytics providers
Professional advisors
Contractors and service providers
Government authorities when legally required
Other parties when necessary to provide services or protect our rights
We do not sell personal information in the ordinary course of providing our services.
We may disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.
6. Communications
If you provide your contact information, we may contact you regarding:
Services you requested
Appointments
Account information
Customer support
Transactions
Service updates
Marketing or promotional communications, where permitted by law
You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the email.
For text messages, you may opt out by replying STOP when supported.
Message and data rates may apply to SMS communications depending on your mobile carrier and plan.
Opting out of marketing communications does not necessarily prevent us from sending transactional or service-related communications.
Additional information regarding SMS and marketing communications is available in our SMS & Marketing Communications Consent Policy.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Operate our website
Remember preferences
Understand website usage
Measure marketing performance
Improve our services
Provide relevant advertising or remarketing where applicable
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Data Retention
We retain information for as long as reasonably necessary to provide services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
10. Third-Party Websites and Services
Our website and services may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
11. Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Your Privacy Rights
Depending on where you live, you may have certain privacy rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used or disclosed
Opt out of certain marketing communications
Exercise other rights provided by applicable privacy laws
To submit a privacy request, contact us using the information below.
We may need to verify your identity before completing certain requests.
13. California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding your personal information.
Depending on applicable law, these rights may include the ability to request information about categories of personal information collected, sources, purposes of collection, disclosures, and certain rights to access, correct, or delete personal information.
We do not discriminate against individuals for exercising privacy rights provided by applicable law.
14. State Privacy Laws
Other states may provide additional privacy rights depending on where you live and whether the applicable legal requirements apply to our business.
We will handle qualifying privacy requests in accordance with applicable law.
15. International Visitors
Our services are primarily intended for individuals and businesses located in the United States.
If you access our services from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
Your continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy to the extent permitted by law.
17. Contact Us
Gomez Pro Audio, LLC
Doing Business As: GO AV Consulting
707 W. Adams Ave.
Lovington, NM 88260
Phone: 505-353-1779
Email: [email protected]